Questions & Answers
Frequently Asked Questions
Answers to common questions about property care, scheduling, quotes, and working with Lutgen.
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Most Asked
How do I request a quote?
Use the quote form, call, or text. Share the property address, service you need, and helpful photos so Lutgen can review the request and identify the next step. Request a Quote.
What areas does Lutgen serve?
Based in Granbury, we serve nearby communities for landscaping, tree service, irrigation, brush clearing, and landscape lighting. Larger projects outside our usual service area are considered individually. Recurring Lawn Care remains Granbury-focused. Share your property address and project details to confirm fit.
Can I text photos of my property?
Yes. Property photos are a useful starting point. Include the address, a few wide views, closer views of the concern, and what you want to change. Text property photos.
Do you offer recurring Lawn Care?
Yes. Lawn Care is built around recurring service so the property stays consistently maintained.
Lawn Care
5 questionsWhat is included in recurring Lawn Care?
Typical recurring service may include mowing, edging, trimming around obstacles, blowing off hard surfaces, and a final detail check. The exact scope is confirmed before service begins. Explore Lawn Care.
Do you offer recurring Lawn Care?
Yes. Lawn Care is built around recurring service so the property stays consistently maintained.
How often can Lawn Care occur?
Recurring frequency is based on the property, season, and route availability. The plan is confirmed before service begins.
What happens when weather affects service?
Weather and ground conditions can affect timing and service decisions. Ask Lutgen about current scheduling for your property.
Where is recurring Lawn Care available?
Recurring Lawn Care is primarily Granbury-focused. Route availability can depend on the property, location, and requested frequency.
Landscaping
5 questionsWhat types of Landscaping projects do you take on?
Lutgen handles focused bed refreshes, rock and mulch installation, planting, sod, and larger landscaping improvements for homes and businesses. Final fit depends on the property and requested scope. Explore Landscaping.
Can you refresh existing Landscaping?
Yes. Focused refreshes can improve tired beds, update materials, add planting, and make key areas feel more intentional.
Do you install rock, mulch, and plants?
Yes. Lutgen installs rock, mulch, shrubs, ornamental plants, and seasonal color for new and existing landscape areas.
Can Landscaping be paired with Irrigation or Landscape Lighting?
Yes. Irrigation and Landscape Lighting can be considered alongside Landscaping when the property needs a more complete solution.
What happens after I request a Landscaping quote?
Lutgen reviews what you share, discusses the property and priorities, visits when needed, and provides a straightforward scope and estimate before work is scheduled.
Irrigation
4 questionsCan you repair an existing Irrigation system?
Yes. Lutgen can review issues affecting an existing system, including damaged heads, leaks, valves, controllers, or coverage, and discuss appropriate repair or adjustment options. Explore Irrigation.
Can you help with dry areas or poor coverage?
Yes. Lutgen can review the affected area and relevant zone to determine what appears to need attention.
Can you adjust controllers or watering schedules?
Yes. Lutgen can help review controller settings, zone timing, and practical adjustments for the property.
Do you provide residential and commercial Irrigation service?
Yes. Irrigation projects are considered for homes, businesses, churches, HOAs, offices, and other suitable managed properties.
Tree Service
4 questionsDo you offer both tree trimming and removal?
Yes. The appropriate scope depends on the tree, the property around it, and what needs to change. Explore Tree Service.
How do I know whether I need trimming or removal?
You do not need to decide before contacting Lutgen. Share photos and what concerns you, and the team can discuss the appropriate next step after reviewing the property.
How is cleanup handled after Tree Service?
Cleanup and debris handling are discussed as part of the approved scope so expectations are clear before work begins.
Can I send photos of a tree for an estimate?
Yes. Photos of the tree, nearby structures, access, and the surrounding property are helpful starting information.
Working With Lutgen
4 questionsCan I text photos of my property?
Yes. Property photos are a useful starting point. Include the address, a few wide views, closer views of the concern, and what you want to change. Text property photos.
What areas does Lutgen serve?
Based in Granbury, we serve nearby communities for landscaping, tree service, irrigation, brush clearing, and landscape lighting. Larger projects outside our usual service area are considered individually. Recurring Lawn Care remains Granbury-focused. Share your property address and project details to confirm fit.
Can Lutgen handle multiple services on the same property?
Yes. Landscaping, Lawn Care, Irrigation, Tree Service, Brush Clearing, and Landscape Lighting can be discussed together when the property needs a coordinated scope.
How will I know what work is included?
The scope and expectations should be confirmed before work is scheduled. Review the estimate or service plan and ask about anything that is unclear.
Commercial Properties
3 questionsDoes Lutgen service commercial properties?
Yes. Lutgen works with residential customers and commercial or managed properties.
What types of commercial properties do you work with?
The team supports businesses, offices, retail properties, churches, schools, HOAs, and other managed grounds. Fit depends on the property and requested service.
Can you provide recurring care for a commercial property?
Recurring Lawn Care is available for commercial properties. Broader recurring property care depends on the site and requested scope.
Scheduling & Service
2 questionsHow do I schedule service?
Start with the quote form, a call, or a text. Lutgen will review the request and confirm the appropriate next step based on the property, scope, and availability. Request service.
What happens if weather affects the schedule?
Weather and ground conditions can change when work can be completed safely and effectively. Contact Lutgen for the current plan for your property.
Quotes & Payments
3 questionsHow do I request a quote?
Use the quote form, call, or text. Share the property address, service you need, and helpful photos so Lutgen can review the request and identify the next step. Request a Quote.
Can property photos help start a quote?
Yes. Photos can clarify the property, access, affected areas, and desired result. Some scopes may still require a property visit before an estimate is prepared.
Where are project-specific payment or material terms confirmed?
Review the written scope or estimate for project-specific materials, scheduling, and any payment terms. Ask Lutgen about anything that is unclear before work is scheduled.
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Granbury is the primary market. Project reach depends on the service, property, and approved scope.
